Why train with SORA
No slide decks. Just the system your team uses.
Restaurants, retail shops, spas, salons and gyms all run better when the team knows the POS. We train on your actual configuration, whether you’re brand new to POS or switching platforms.
Sessions are hands on and built by role, so every person learns the tools they’ll touch on shift and nothing they won’t.
Hands onThe real system. Live emulators and real admin portals, not slide decks.
Any roleFront of house to back office. Servers and cashiers, managers and owners, each on the tools they use.
Your wayOn site or remote. Group sessions or one-on-one, plus refreshers for new and seasonal hires.
What we cover
Training for every seat in the house.
Front of house
For servers, cashiers, stylists, trainers and anyone ringing up sales.
- Navigating the POS
- Orders, tabs and appointments
- Discounts, promos and loyalty
- Taking and troubleshooting payments
Back office
For owners, managers and back-office staff.
- Menus, services, products and SKUs
- Employees and permissions
- Labor, sales, tips and deposits
- System settings
Add-on modules
For growing teams and multi-location operations.
- Coursing and meal pacing
- Events and catering
- Online ordering
- Olo, MarketMan and Restaurant365
How we train
Fit to your team and your schedule.
On site
A trainer comes to your location.
Remote
Live sessions over video and screen share.
Group or one-on-one
Whole-team sessions or individual coaching.
Refreshers
For new hires, seasonal staff and new features.
Operating on or near Disney property?
We train teams on Mantra too: package payments, check issues and special refunds.
Trusted by 2,000+ restaurant brands and franchise groups
and 2,000+ more
What operators say
Our techs get asked for by name.
“Everything seems to be fixed now. They did an incredible job. You solved issues Toast and Ubereats could not.”
Zankou Chicken
Long Beach, Anaheim, Hollywood and Van Nuys, CA
“I have been with Karl Strauss for over 25 years and have worked with tons of consultants. Chris was by far the best consultant I have ever worked with.”
Karl Strauss Brewing Company
San Diego and La Jolla, CA
“He trained us better than the Zoom meetings. He has knowledge about everything. Can we get him for the rest of our locations?”
WAU NYC
Upper East Side, New York
Talk to sales
Tell us what you’re running. We’ll take it from there.
A real person replies within one business day. To speed things up, include:
- Your POS platform
- How many locations you have
- The issue or goal, and your timeline
Prefer the phone? Sales: (310) 734-2572
sales@sorapartners.com
Heads up
Existing customer with an outage? Call SERVD support at (310) 736-9302 for the fastest response.