Why SERVD I.T.
A network that keeps up with your busiest night.
When the internet drops, so do your POS, your online orders and your card payments. SERVD I.T. watches your network around the clock, switches to LTE backup when your connection fails and keeps it all locked down.
It’s built for restaurants, hotels, retailers and other businesses that run on a point of sale, from one location to many. Need office IT, cybersecurity or backup beyond the register? That’s what servdit.com is for.
24/7Network monitoring. Problems get flagged early, so most are fixed before your guests notice.
LTEBackup internet. When your main connection drops, your POS and payments stay online.
PCISecurity built for card payments. Firewall management and threat detection, set up and watched for you.
What’s included
Everything under your POS, handled.
24/7 network monitoring
Our systems watch your network around the clock and flag issues early, so most get fixed before anyone notices.
LTE failover
We work with your ISP and install LTE backup, so your POS and payments stay online if your main connection drops.
Security and PCI
Firewall management, threat detection and PCI-compliant configurations to protect card data.
Live help, 7 days a week
Real technicians 8 AM to midnight ET, 7 days a week, who already know your setup.
Cabling, Wi-Fi and devices
Low-voltage cabling, access points, printers and back-office setup, handled by our own technicians.
One team for POS, IT and web
Pair it with SERVD for POS support and SORA Sites for your website, and it all goes through one number.
Coverage
Four tiers, from essentials to fully tailored.
SERVD I.T. is a monthly fee based on your number of locations and the tier you choose.
SilverGoldPlatinumDiamond
Need IT for the office, not just the register?
servdit.com covers business IT support, cybersecurity and backup for the rest of your operation.
Trusted by 2,000+ restaurant brands and franchise groups
and 2,000+ more
What operators say
Our techs get asked for by name.
“Everything seems to be fixed now. They did an incredible job. You solved issues Toast and Ubereats could not.”
Zankou Chicken
Long Beach, Anaheim, Hollywood and Van Nuys, CA
“I have been with Karl Strauss for over 25 years and have worked with tons of consultants. Chris was by far the best consultant I have ever worked with.”
Karl Strauss Brewing Company
San Diego and La Jolla, CA
“He trained us better than the Zoom meetings. He has knowledge about everything. Can we get him for the rest of our locations?”
WAU NYC
Upper East Side, New York
Talk to sales
Tell us what you’re running. We’ll take it from there.
A real person replies within one business day. To speed things up, include:
- Your POS platform
- How many locations you have
- The issue or goal, and your timeline
Prefer the phone? Sales: (310) 734-2572
sales@sorapartners.com
Heads up
Existing customer with an outage? Call SERVD support at (310) 736-9302 for the fastest response.