POS. IT. Web. Done.

Restaurant IT and POS support that picks up the phone.

Live POS support from 8 AM to midnight Eastern, 7 days a week. Managed networks, installs and websites from one team, for one location or a whole franchise group.

Authorized partner for Toast, Square, Lavu and Slice POS

Already a SORA customer?

SERVD support (310) 736-9302

8 AM to midnight ET, 7 days a week

One vendor. One call.

Your POS, network and website, handled by one team.

SORA Partners supports restaurants, hospitality groups and multi-location brands across the U.S. We install and support POS systems like Toast and Square, run the managed networks they depend on, and build the websites that bring guests in.

When something breaks mid-rush, you call one number and a real technician picks up.

2,000+

restaurant brands and franchise groups

7 days

of live POS support, 8 AM to midnight ET

Tier 2

US-based technicians answer every call

1 call

covers POS, network and website issues

What we do

Three services. One number to call.

SERVD - SORA Partners POS Heldesk & Support

POS support and installation

Live Tier 2 support for Toast and Square, plus installs, menu builds, training and go-live coverage.

  • Live support, 8 AM to midnight ET
  • Installs, training and go-live
  • Menu builds and multi-location management
SERVD IT - SORA Partners Network and IT Management Solutions

Managed IT and networking

We design, monitor and maintain the network your POS runs on. It’s watched 24/7, with helpdesk support when something drops.

  • Network design and installation
  • 24/7 network monitoring and patching
  • Helpdesk and IT health checks
SORA Sites - SORA Partners Website Design & Management Services

Websites and SEO

Restaurant websites with hosting, updates and SEO built in, managed by the same team that runs your tech.

  • Design and hosting
  • Updates and security
  • SEO and online ordering integrations

Trusted by 2,000+ restaurant brands and franchise groups

Firehouse Subs
Tom's Watch Bar
Goop Kitchen
Eggs Up Grill
Mendocino Farms
Winghouse
Modern Margarita
Atomic Burger
Fat Patty's
Buddakan
Dick's Wings

and 2,000+ more

What operators say

Our techs get asked for by name.

“Everything seems to be fixed now. They did an incredible job. You solved issues Toast and Ubereats could not.”

Zankou Chicken
Long Beach, Anaheim, Hollywood and Van Nuys, CA

“I have been with Karl Strauss for over 25 years and have worked with tons of consultants. Chris was by far the best consultant I have ever worked with.”

Karl Strauss Brewing Company
San Diego and La Jolla, CA

“He trained us better than the Zoom meetings. He has knowledge about everything. Can we get him for the rest of our locations?”

WAU NYC
Upper East Side, New York

Nationwide coverage

Technicians on site, coast to coast.

Remote support reaches every location we manage. Our field technicians handle installs, go-lives and on-site fixes in markets across the country.

Sora Partners provides in person support to Florida, Texas, California, Arizona, New York, Virginia, Pennsylvania, and Las Vegas, Ohio, and Tennessee.

Talk to sales

Tell us what you’re running. We’ll take it from there.

A real person replies within one business day. To speed things up, include:

  • Your POS platform
  • How many locations you have
  • The issue or goal, and your timeline

Prefer the phone? Sales: (310) 734-2572
sales@sorapartners.com

Heads up

Existing customer with an outage? Call SERVD support at (310) 736-9302 for the fastest response.

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FAQ

Questions operators ask us first.

With SERVD you reach Tier 2, US-based technicians from 8 AM to midnight Eastern, seven days a week.
Yes. We support Toast, Square and other restaurant POS platforms, with installs, training, menu updates, hardware and the weird gremlins that show up during service.
Yes. We centralize networks and POS, standardize builds, and onboard new locations so every store runs the same playbook.
Yes, and bundling saves money. We can combine POS, IT and web services into one monthly cost.
Projects are scoped at a fixed price. Managed IT, POS support and website management are a monthly fee based on locations, support level and whether you bundle services. We’ll outline the options on your first call.
Most inquiries get a reply within one business day. For an outage or anything that can’t wait, call us.

From the SORA blog

  • How to Use Landing Pages to Boost Conversions (and Track What’s Working)

  • Do You Need 24/7 IT Monitoring? Here’s When It’s Worth It

  • 5 POS Reports Every Business Owner Should Track