SMS and Communications Compliance Statement
Effective Date: April 28, 2024
When you share your phone number or email with SORA Partners (“we,” “us,” or “our”), you are giving us permission to contact you about our services, support updates, and anything else that helps us take care of your account. We take that responsibility seriously. Here is what you can expect.
Your Consent
You will only receive SMS messages or automated communications from us if you have given us your number or opted in through one of our forms or service processes. By doing so, you are confirming that you want to hear from us.
Message Frequency
We send messages only when we need to. You will never get spammed, and we do not flood your phone with marketing blasts. Most messages relate to service updates, support steps, scheduling, or information you have specifically requested.
Opting Out
You can opt out of marketing messages at any time by replying STOP to an SMS or by using the unsubscribe link in an email. Service related messages may still be sent when necessary to support your active services.
Your Information Stays Yours
We do not sell your phone number or share it with third parties for their marketing. Any provider that delivers messages on our behalf is required to keep your information secure and confidential.
Message and Data Rates
Depending on your mobile plan, your carrier may charge standard message or data rates. That part is out of our hands, but we do everything we can to keep communication efficient and minimal.
Accuracy of Contact Information
You are responsible for providing accurate contact information. If you change your number or email, please let us know so we can keep communication running smoothly.
Changes to These Terms
We may update or modify these Terms from time to time. When we do, we will post the revised version on our website. Continued use of our website or services after changes are posted means you accept the updated Terms.
Governing Law
These Terms are governed by and interpreted under the laws of the State of California, without regard to conflict-of-law principles.
Contact Us
If you have any questions about this statement, please contact us at support@sorapartners.com or (310) 734-2572.